New features in SAP Hybris Commerce 6.6

New features in SAP Hybris Commerce 6.6

The SAP Hybris Commerce release 6.6 includes key enhancements, focus on Enabling Consent and Personal Data Management. The following features are included in SAP Hybris Commerce 6.6 :-

  • GDPR(General Data Protection Regulation)
  • SAP Hybris Customer Experience Enhancements
  • Enhancement to Search and Navigation
  • SAP Hybris Product Content Management
  • SAP Integrations

GDPR(General Data Protection Regulation)

SAP Hybris Commerce 6.6 includes key enhancements to enable organizations to implement processes to be compliant with the GDPR. These capabilities include consent management, security, encryption, reporting, and data management. The new GDPR feature include:-

  1. Consent Management

    Consent management offers better transparency and customer engagement by allowing users to grant consent for their personal data to be captured and processed.

  2. Personal Data Reporting

    Personal Data Reporting allows the reporting of personal customer data that is captured, to be generated and provided to customers.

  3. Customer Account Closure

    Customer Account Closure allows customers to close their website accounts at any time using self service.

  4. Personal Customer Data Annotation Framework

    Personal Customer Data Annotation Framework allows the easy configuration of personal customer data so it can be flagged and used for Personal Data Reporting.

  5. Personal Customer Data Retention/Erasure Framework

    Personal Customer Data Retention/Erasure Framework provides the ability to retain or delete a customer’s personal data based on legal/configurable retention periods.

  6. Generic Audit

    Generic Audit stores all personal customer data changes. It allows the storage every change made to all instances of given data type. You can enable what data items get audited at the properties level with type-level granularity.

 Advantages

  • Enable compliance of General Data Protection Regulation.
  • Minimize business disruption.
  • Earn customer trust and confidence.

SAP Hybris Customer Experience Enhancements

  1. SmartEdit for Customer Experience

    SmartEdit for SAP Hybris Customer Experience provides an easy and intuitive way to edit and manage your website across all touch points from a single interface. The following features and framework enhancements have been introduced to SmartEdit in SAP Hybris Commerce 6.6

    • Cloning Components
    • Moving Pages to trash
    • Converting shared slots to non-shared slots
    • Framework improvements, such as a new build system and management of nested components.
  1. Personalization

    SmartEdit for SAP Hybris Customer Experience provides an easy and intuitive way to edit and manage your website across all touch points from a single interface. The following features and framework enhancements have been introduced to SmartEdit in SAP Hybris Commerce 6.6

    • Cloning Components
    • Moving Pages to trash
    • Converting shared slots to non-shared slots
    • Framework improvements, such as a new build system and management of nested components.

Advantages

  • Increase flexibility of personalization.
  • Enhance customer experience.
  • Drive sales and increase conversion.

Enhancement to Search and Navigation

Search and Navigation capabilities allow you to configure how your customers browse through category navigation and search for products based on keywords or facets. The following features are new in SAP Hybris Commerce 6.6

  1. Enhanced search experience with Personalization

    You can easily apply personalized search settings by applying Search Profiles for selected Target Group on the top of the search Profiles that had been already activated in the Activation Set. To provide even more targeted experience, you can activate Search Profiles for different Target Groups and they will be all combined together if the user qualifies for more than one Target Group.

  2. Improved Solr Security

    The SAP Hybris Commerce 6.6 comes with support to encrypt communications to and from Solr, and between Solr nodes, using SSL. SAP Hybris Commerce 6.6 also offers support for authentication and authorization using the security framework of Solr.

  3. Solr Upgrade to 7.1

    In this release they have upgraded to the new Solr major version 7.1 to keep up with Solr enhancements.

Advantages

  • Offer personalization experience for product search.
  • Drive sales and increase conversion.

SAP Hybris Product Content Management

With the SAP Hybris Commerce 6.6 release they have introduced a new Microsoft Excel Import/Export Feature and enhanced the collaboration Center with the Workflow Visualization feature.

  1. Microsoft Excel Import/Export

    SAP Hybris Commerce 6.6 would allow you to fulfill two scenarios

    • Export selected products and perform a mass editing through the spreadsheet and then re-import them again.
    • Download an empty Excel sheet that is pre-populated with all the attributes defined in your system, and import new products using the this Excel template.

    This new feature of Product Content Management(PCM) will make the life of product content managers a whole lot easier.

  2.  The Workflow Visualization

    The Workflow Visualization allows you to visually see the workflow. With the SAP Hybris Commerce 6.6 release they have also introduced a feature that allow you to clone a product. This serves as a base for an extended feature where you will be able to clone a product multiple times.

Advantages

  • Enhance usability.
  • Increase flexibility of the tool.
  • Enable higher productivity.

SAP Integrations

SAP Integrations provides a framework for connecting the omni-commerce capabilities of SAP Hybris Commerce with other SAP products. The release note cover the following

  1. SAP Back-End Integration: SAP S/4HANA and SAP ERP

    The following feature are in the new release:-

    • Allows the cancellation of return orders.
    • Fixed the issue regarding the modification of refund amount by customer support agent using Backoffice. The modified refund amount is now reflected in the back end.
    • Data Privacy Management.
  1. SAP CPQ for Product Configuration

    SAP CPQ for product configuration provides access to a comprehensive solution to manage personalized and customizable products in and with SAP Hybris Commerce. The following feature are new in the release:-

    • Enhancements for product configuration rules.
    • Switch for option price.
  1. SAP Product Configuration Integration

    The SAP Product Configuration integration provides access to a comprehensive solution to manage personalized and customizable products in and with SAP Hybris Commerce Cloud. The following feature are new in this release:-

    • Support of multilevel products.
    • Conflict handling.
    • Reconfiguration for product configuration rules.
    • Switch for option price.
  1. SAP Hybris Marketing Integration

    SAP Hybris Marketing integration allows you to offer your customers personalized interactions and shopping in an online store. The following feature are new in this release:-

    • Data privacy Management.
    • Campaign restriction in SmartEdit.
  1. SAP Hybris Cloud for Customer Integration

    The SAP Hybris Cloud for Customer integration with SAP Hybris Commerce 6.6 includes quote replication developments. The following feature are new in this release:-

    • Sales quote replication from SAP Hybris Commerce to SAP Hybris Cloud for Customer.
    • Update the commerce quote from SAP Hybris Cloud for Customer with the price and discounts.
    • Convert quote to sales order and replicate to SAP ERP or SAP S/4HANA.
  1. SAP Digital Payment Integration

    SAP Hybris Commerce integration with SAP Digital Payments enables a B2C customer to register a credit card, fetch the card details and authorize the payment during the item checkout process. The following features are new in this release:-

    • Digital payments integration is avaialble with B2B scenario as well.
    • The existing credit card can be removed from the My Accounts -> Payment Details ->page.
    • If an order is returned, then the payment done using credit card will be reversed.
    • The configurations are now made available in the Backoffice Administration Cockpit.

Advantages

  • Advanced campaign management capabilities.
  • Additional integration scenarios.
  • More end-to-end processes.
  • Better customer experience.

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